---
title: Outsourced Helpdesk for MSPs | Benchmark 365
description: Discover Benchmark 365's 24x7x365 outsourced helpdesk services for MSPs. Streamline client support and free up your time.
---

[![Group (2)](https://benchmark365.com/hubfs/Benchmark365_2023/Images/Group%20(2).png)](https://benchmark365.com)

- Services 
    - [24/7 Helpdesk](https://benchmark365.com/how-it-works)
    - [Benchmark Employ](https://info.benchmark365.com/employ)
    - [Benchmark Peers](https://info.benchmark365.com/benchmark-peers)
    - [Benchmark Certify](https://info.benchmark365.com/benchmarkcertify)
- [Resources](https://benchmark365.com/resources)
- [Peer Groups](https://info.benchmark365.com/benchmark-peers)
- [About](https://benchmark365.com/about)
- [Contact](https://benchmark365.com/contact)

[Let's Talk](https://benchmark365.com/how-it-works?hsLang=en#resourceFormSec)

![tempImageEVQqRO - Edited](https://benchmark365.com/hubfs/tempImageEVQqRO%20-%20Edited.jpg)

# Depend on us so you can focus on what matters most.

Your dependable business support partner for 24×7×365 helpdesk coverage and scalable delivery, so you can grow your MSP without getting pulled back on the tools.

![GO COMPUTER JEREMY JOHNSON](https://benchmark365.com/hs-fs/hubfs/GO%20COMPUTER%20JEREMY%20JOHNSON.webp?width=683&height=1024&name=GO%20COMPUTER%20JEREMY%20JOHNSON.webp)

*The team is friendly, highly professional, responsive and eager to please. My only hesitation in recommending Benchmark 365 would be losing my competitive edge!*

Jeremy Johnson, Director at Go Computers

### We work with your tools

![autotask](https://benchmark365.com/hubfs/Benchmark365_2023/Images/attachment%206.svg)

![ITglue](https://benchmark365.com/hubfs/Benchmark365_2023/Images/ITglue.jpg)

![connectwise-vert-master-1](https://benchmark365.com/hubfs/Benchmark365_2023/Images/connectwise-vert-master-1.jpg)

![kaseya](https://benchmark365.com/hubfs/Benchmark365_2023/Images/attachment4%201.svg)

![hudu](https://benchmark365.com/hubfs/Benchmark365_2023/Images/attachment5%201.svg)

![attachment (1)](https://benchmark365.com/hubfs/Benchmark365_2023/Images/attachment%20(1).jpeg)

# Why Choose Benchmark 365?

![Gemini\_Generated\_Image\_63fk3463fk3463fk](https://benchmark365.com/hs-fs/hubfs/Gemini_Generated_Image_63fk3463fk3463fk.png?width=1024&height=1024&name=Gemini_Generated_Image_63fk3463fk3463fk.png)

- **24x7x365 Helpdesk**
- **Trusted by MSPs worldwide for over 25 years.**
- **Up to 70% less in support costs**
- **More profits**
- **Instant Scalability Without Hiring**
- **Deep Commercial Acumen**
- **Best-in-Class Technical & Customer Service Talent**
- **Battle-Tested Processes & Fast Onboarding**
- **Client Satisfaction scores of 98% +\***
- **Manage twice as many clients**

 

Our measure of success is simple: happy clients and dependable, 24×7×365 support, so you can focus on your business and enjoy the freedom that comes with it.

Based on B365's average CSAT support customer score.

# Case Studies

![MSp Logo](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/MSp%20Logo.png?width=1477&height=1046&name=MSp%20Logo.png)

### MSP Automator reviews us

MSP Automator took a deep dive into going with live with B365. We have breathing room. We have time to do other stuff for once.

[READ MORE](https://info.benchmark365.com/review-benchmark-365-proves-ethical-outsourcing-requires-no-compromise?hsLang=en)

![image 1](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/image%201.png?width=215&height=82&name=image%201.png)

### Taking control

The feedback from clients is that the B365 is really friendly, highly professional, responsive and eager to please.

[READ MORE](https://info.benchmark365.com/case-study-go-computers/?hsLang=en)

![BP\_IT\_LOGO\_BLUE-tagline\_NEW-Andrew-Lozier 1](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/BP_IT_LOGO_BLUE-tagline_NEW-Andrew-Lozier%201.png?width=276&height=70&name=BP_IT_LOGO_BLUE-tagline_NEW-Andrew-Lozier%201.png)

### Scalable support service

Building a sustainable, profitable MSP whilst maintaining an exceptional level of service is a benchmark all.

[READ MORE](https://info.benchmark365.com/case-study-bulletproof-infotech?hsLang=en)

# Insights into giving your MSP Infinite Scale

![Group (4)](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/Group%20(4).png?width=453&height=319&name=Group%20(4).png)

### Infinite Scale with James Vickery

Tools, insights and advice for growth, sales and service via the Infinite Scale book podcast & blog.

[READ MORE](https://benchmark365.com/resources?hsLang=en)

![audioimg](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/audioimg.jpg?width=400&height=400&name=audioimg.jpg)

### Listen to our Podcast

Interviews with thought leaders in MSP industry.

 LISTEN HERE

###### Contact info

[Email Us](https://benchmark365.com/contact?hsLang=en)

Call us

- [USA (+1) 516 530 7545](tel:+1516%20530%207545)
- [Canada (+1) 604 239 3244](tel:+1604239%203244)
- [Australia (+61) 02 9160 7668](tel:+610291607668)

###### Quick Links

- [How it Works](https://benchmark365.com/how-it-works)
- [Resources](https://benchmark365.com/resources)
- [Peer Groups](https://info.benchmark365.com/benchmark-peers)
- [FAQ](https://benchmark365.com/faq)
- [About](https://benchmark365.com/about)
- [Contact](https://benchmark365.com/contact)

###### Important Info

- [Privacy Policy & GDPR Compliance Statement](https://benchmark365.com/privacy-policy)

###### Get in touch!

[![footer-small-logo](https://benchmark365.com/hs-fs/hubfs/Benchmark365_2023/Images/footer-small-logo.png?width=72&height=30&name=footer-small-logo.png)](https://benchmark365.com)

 © Benchmark365 - 2026. All rights reserved.

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